Системи управління якістю. Настанови щодо вибору консультантів та використання їхніх послуг

(ISO 10019:2005, IDT)

1 2 4 1 2 З? 4 4.1 4.1.1 4.1.2 4.1.3 4.2 4.2.1 4.2.2 4.2.3 4.2.4 4.2.5 4.2.6 4.2.7 4.3 5 5.1 5.2 5.3 —? —? —? —? а?) Ь?)

QUALITY MANAGEMENT SYSTEM GUIDELINES FOR THE SELECTION OF CONSULTANTSAND USE OF THEIR SERVICES
1 2 ISO 9000:2000 Quality management systems — Fundamentals and vocabulary.
ISO 9000 1) 3.1 с?) d) е?) f) 3.2 4 4.1 4.1.1 4.1.2 а?) Ь?) с?) d) е?) f) h) і?) 4.1.3 а?)

Ь?) с?) d) е?) 4.2 4.2.1

4.2.2 а?) Ь?)

с?) d) е?) f) h) і?) j) к?) 4.2.3 4.2.4 4.2.4.1 —? ISO 9000 Quality management systems — Fundamentals and vocabulary;
—? ISO 9001 Quality management systems — Requirements;
—? ISO 9004 Quality management systems — Guidelines for performance improvements;
—? ISO 19011 Guidelines for quality and/or environmental management systems auditing;
—? а?) Ь?) с?) d) е?) f) 4.2.4.2 а?) b) 4.2.4.3 а?) Ь?) с?) d) е?) f) g) h) і?) j) к?) 4.2.5 4.2.5 4.2.5.2 а?) Ь?) с?) d) е?) 4.2.5.3 4.2.6 а?) Ь?) с?) d) е?) 1) 2) 3) 4.2.7 4.3 а?) Ь?) с?) d) е?) f) 5 5.1 а?) Ь?) с?) d) е?) f) h) 5.2 а?) Ь?) с?) d) е?) f) h) 5.3 а?) Ь?) с?) d) е?) f) h) а?) Ь?) 1) 2) 3) 4) 5) с?) d) а?) Ь?) с?) d) е?) f) h) і?) j) к?) Ь?) с?) d) е?) f) а?) Ь?) с?)
В?.1
В?.2 а?) Ь?) с?) d) е?) f) h) і?) 1 ISO 9001 Quality management systems — Requirements ( 2 ISO 9004 Quality management systems — Guidelines for performance improvements ( 4 ISO 10005 Quality management systems — Guidelines for quality plans ( 5 ISO 10006 Quality management systems — Guidelines for quality management in projects ( 6 ISO 10007 Quality management systems — Guidelines for configuration management ( 7 ISO 10012 Measurement management systems — Requirements for measurement processes and measuring equipment ( 8 ISO/TR 10013 Guidelines for quality management system documentation ( 9 ISO/TR 10014 Guidelines for managing the economics of quality ( 10 ISO 10015 Quality management — Guidelines for training ( 11 ISO/TR 10017 Guidance on statistical techniques for ISO 9001:2000 ( 12 ISO 19011 Guidelines for quality and/or environmental management systems auditing ( 13 ISO/IEC Guide 62 General requirements for bodies operating assessment and certification/ registration of quality systems ( 14 Selection and use of ISO 9000 (brochure) ( 15 Quality management principles and guidelines on their application (brochure) ( 16 ISO 9000 Introduction and Support Package ( —? Guidance on ISO 9001:2000, subclause 1.2 ‘Application’ ( —? Guidance on the documentation requirements of ISO 9001:2000 ( —? Guidance on the terminology used in ISO 9001:2000 and ISO 9004:2000 ( —? Guidance on the process approach to quality management systems ( 17 ISO Handbook: ISO 9001 for Small Businesses — What to do (Advice from ISO/TC 176) ( ( 1 2 4 5 6 7 8 9 10 11 12